1. Introduction
This Privacy Policy explains how STAYINN TRAVEL, located in Papeete, French Polynesia, collects, uses, stores, and protects your personal data when you use our website www.stayinn.travel and our travel services.
2. Data Controller
- Agency Name: STAYINN TRAVEL
- Address: 30 Paul Gauguin Street 98713, Papeete, French Polynesia
- Email: contact@stayinn.travel
- Phone: +689 89 499 065
The data controller is the individual or legal entity that determines the purposes and means of processing personal data collected through the website and services.
3. Data Collected
We may collect the following information :
- Identification information: name, surname, date of birth, passport or ID number for bookings.
- Contact information: email address, phone number, postal address.
- Payment information: credit card number, billing details (securely processed by our payment provider).
- Browsing information: IP address, browser type, pages visited, via cookies and similar technologies.
- Travel preferences: destinations, dates, activities, personal preferences.
4. Purpose of Data Collection
Data is collected for the following purposes:
- Processing bookings and requests for quotations.
- Managing billing and payments.
- Providing personalized customer service.
- Sending promotional offers (if you have consented).
- Analyzing and improving our website and services.
5. Legal Basis for Processing
- Consent for receiving offers or newsletters.
- Performance of a contract (booking, payment).
- Compliance with legal obligations (accounting, tax requirements).
- Legitimate interest (statistical analysis, service improvement).
6. Data Sharing and Transfers
Your data may be shared with:
- Our travel partners (airlines, hotels, insurance providers).
- Technical service providers (hosting, booking tools, payment solutions).
- Legal authorities if required.
For international clients, some data may be transferred outside French Polynesia with appropriate safeguards to protect your data in accordance with international standards (GDPR).
7. Data Retention
- Booking-related data: retained for the legal duration of business records (usually 10 years).
- Marketing data: retained until withdrawal of consent.
- Browsing data: retained for a maximum of 13 months.
8. Data Security
We implement technical and organizational measures to protect your data against loss, theft, unauthorized access, or disclosure.
9. Your Rights
Under applicable regulations, you have the right to:
- Access your data.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise your rights, contact us at: contact@stayinn.travel
10. Cookies and Similar Technologies
Our website uses cookies to enhance user experience and analyze traffic. For more details, please see our Cookie Policy.
11. Changes to the Privacy Policy
We may update this Privacy Policy at any time. The last update date is indicated at the top. Changes will take effect upon publication on the website.
12. Contact
For any questions regarding your data or this Privacy Policy, please contact us:
STAYINN TRAVEL
Email: contact@stayinn.travel
Phone: +689 89 499 065